PRIVACY POLICY

Synergy Realty, LLC

Last Updated: April 23, 2025

Thank you for choosing Synergy Realty, LLC ("Synergy Realty," "we," "us," or "our"). We are committed to protecting your privacy and providing you with a transparent explanation of our privacy practices. This Privacy Policy describes how we collect, use, store, and disclose information about you when you interact with our services, website, and applications.

1. INFORMATION WE COLLECT

Personal Information

We may collect the following personal information from you:

  • Full name

  • Phone number

  • Home or mailing address

  • Property preferences and requirements

  • Other information you choose to provide to us

Information Collection Methods

We collect information through various channels, including:

  • Our website forms and applications

  • In-person meetings and property showings

  • Phone calls and correspondence

  • Emails and other electronic communications

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Provide real estate services requested by you

  • Respond to your inquiries and service requests

  • Facilitate real estate transactions

  • Improve our website functionality and user experience

  • Send you relevant marketing communications (with your consent)

  • Comply with legal obligations

  • Prevent fraud and protect our legitimate business interests

3. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to collect information about your browsing activities and preferences. We use Google Analytics to help us understand how visitors use our website.

These technologies collect information such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages

  • Referring website

  • General location information

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

4. INFORMATION SHARING

Third-Party Service Providers

We utilize certain third-party service providers to assist us in delivering our services. Your information may be stored with:

  • BoldTrail (real estate software)

  • Google Workspace

  • Other real estate management software as necessary

These service providers are bound by confidentiality obligations and are only permitted to use your information as necessary to provide services to us.

We do not sell, rent, or otherwise disclose your personal information to unaffiliated third parties for their marketing purposes without your explicit consent.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5. MARKETING COMMUNICATIONS

From time to time, we may send you emails or other communications about properties, market updates, or services that may be of interest to you. You can opt-out of receiving marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails

  • Contacting us directly with your request

6. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. RETENTION OF INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

10. YOUR CHOICES AND RIGHTS

While specific state privacy laws like the California Consumer Privacy Act (CCPA) may not apply to our operations, we respect your privacy choices:

  • You may request information about the personal data we have about you

  • You may request that we correct inaccurate information

  • You may request that we delete your personal information, subject to legal obligations that may require retention

11. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Synergy Realty, LLC
221 E Southlake Blvd.
Southlake, TX 76092
(817) 865-1500
admin(at)synergyrealtors(dot)com

By using our services, you acknowledge that you have read and understand this Privacy Policy.